Why is it that people have become 'eLiterate' when it comes to email?
Done properly, email is quite an effective tool for any business. But what's needed is a new language built precisely for email.
Newer Generations have introduced emoticons :) to depict how they are feeling. For example this :) equals a smiley face (for happy) or this :[ equals a sad or angry face.
But I don't think in business emoticons would work. I couldn't imagine a Fortune 500 CEO sending… Continue